FAQ

How does your platform work for contractors?

ProcureHub operates a marketing engine that consistently generates and qualifies leads within the home renovation industry. We provide support throughout the entire process, from initial quotation to project completion and handover. Our focus is on fostering strong relationships between homeowners and contractors, ensuring that all expectations and obligations are met by all parties involved. By managing this collaboration effectively, we strive to create a smooth and successful home renovation experience.

Do you charge a fee or commissions for using your platform?

ProcureHub does not impose any subscription fees for utilizing our platform. Instead, we levy a marketing commission solely on the actual services provided by the contractor, ensuring a fair and transparent cost structure for all users. This approach allows contractors to access our platform without any financial commitment upfront, paying only for the specific work completed. By focusing on a commission-based model, we aim to align our interests with our users, fostering a mutually beneficial partnership that prioritizes results and value.

How do you ensure contractors get paid for their work?

We have implemented a secure payment system to ensure that contractors are paid promptly for their services. Funds are secured before the commencement of every project. Upon successful completion and approval of the work, the funds are then released to the contractor, providing a seamless payment process, and guaranteeing timely compensation for their efforts.

Can Contractors choose which projects they want to work on?

Yes, contractors on the platform have the freedom to select the projects they wish to work on. They receive invitations to provide quotes for all relevant projects and have the discretion to choose whether to submit a quotation. This allows contractors to have flexibility in determining the projects that align with their expertise and preferences. By enabling contractors to decide which projects to bid on, the platform ensures that they can focus on opportunities that best suit their skills and interests. This streamlined process benefits both the contractors and the clients seeking their services.

How do you handle disputes between contractors and clients?

In case of a dispute between a contractor and a client, ProcureHub provides a dedicated team to mediate and resolve the issue. This remedial process is designed to protect the interests of all parties involved and ensure that a mutually agreeable solution is reached. By leveraging our expertise and experience in conflict resolution, we aim to foster positive outcomes and maintain productive relationships within the procurement process. Our commitment to facilitating fair and effective dispute resolution underscores our dedication to upholding the highest standards of professionalism and integrity in every interaction with our clients.

What are the requirements for contractors to join the platform?

Upon receipt of your expression of interest to join our platform, we will contact you to arrange an in-person discussion regarding the details. All contractors featured on our platform undergo a thorough vetting process to ensure they meet our strict criteria. This includes providing proof of experience, a verifiable portfolio of completed projects, and verified references. By upholding these requirements, we maintain a high standard of professionalism and quality in the services offered to homeowners.

What sets your platform apart from other options available to contractors in the home renovation industry?

ProcureHub is dedicated to helping homeowners navigate their home renovation journey from planning to completion. We understand the complexity of home renovation projects and the importance of effective management to protect investments and build value for contractors. With a secure payment system and dedicated project support, we prioritize transparency, efficiency, and professionalism to create a seamless experience for contractors looking to thrive in the home renovation industry.